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Cancellation Policy

Cancellation date

Cancellation Fee

60 days ago

10% of the tour cost

30 days ago

20% of the tour cost

7 days ago

50% of the tour cost

On the day

100% of the travel cost

Cancellation without notice

100% of the travel cost

Regarding no-shows without notice

If cancellation is not processed No-show/no-arrival without notice: 100% of accommodation fee

Please note that cancellations made on holidays or outside business hours will be processed on the next business day.
Business hours are from 9:00 to 17:00, Monday to Friday, excluding public holidays and the New Year holidays.

When canceling with a credit card, the refund will be the amount minus the processing fee. It will take a few days for the refund to be processed.

For details, please check the terms of use .

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